Privacy Policy

KwickClick (“Company”, “we”, “our”, “us”) operates an e-commerce platform selling products directly from its own inventory. We comply with the Information Technology Act, 2000, IT Rules, 2011, Digital Personal Data Protection Act, 2023, and Consumer Protection (E-Commerce) Rules, 2020.

1. Information We Collect
– Full Name
– Contact Number
– Email Address
– Billing & Shipping Address
– Payment details processed via authorized third-party gateways
– IP address, device & browser information
– Order history and transaction details

2. Purpose of Processing
– Order processing and delivery
– Customer support and grievance handling
– Fraud detection and prevention
– Legal and tax compliance
– Promotional communication (with consent)

3. Sensitive Personal Data
Financial information is processed via PCI-DSS compliant gateways. We do not store complete card details.

4. Data Sharing
Information may be shared with logistics partners, payment providers, IT service providers, and legal authorities when required. We do not sell personal data.

5. Data Retention
Data is retained as required for business, legal, GST, and tax compliance purposes, after which it is securely deleted or anonymized.

6. Security Measures
– SSL encryption
– Secure cloud infrastructure
– Restricted employee access
– Firewall and monitoring systems

7. User Rights (DPDP Act, 2023)
You may access, correct, withdraw consent, or request erasure of your data by contacting: Email: support@kwickclick.com

8. Grievance Officer
Name: Rahul
Email: support@kwickclick.com
Address:
Babbar Chowk,
497, Main Rd,
Bijwasan, Delhi – 110061, India
Grievances are acknowledged within 48 hours and resolved within 30 days.

9. Cookies
Used to enhance functionality and analyze website traffic.

10. Children’s Privacy
Not intended for individuals under 18 years of age.

11. Cross-Border Transfer
Data transfers, if any, comply with DPDP Act, 2023.

12. Policy Updates
We may update this Privacy Policy periodically. Continued use indicates acceptance.